Technical support

Do you need technical support?

Please contact your Autocom distributor.

Download TeamViewer

To get remote technical support, you need the TeamViewer software. It allows the support technician to connect to your computer and resolve the problems.

This is how you download TeamViewer:

Insert the security dongle
Click the button below to download TeamViewer
Check the expiry date of your licence
Download the release that is appropriate to your licence (the one you have paid for).

CARS and TRUCKS

Release 2024.12 – Full installation

Insert the security dongle before the downloading of the installation package starts.
Use the button below to download the installation package (the download starts immediately).

System requirements

• Intel® Core i5 or better
• Windows® 10 or Windows® 11
• 4 GB RAM (depending on the OS)
• 16 GB free space on the hard drive
• Screen resolution of 1440 x 900 or higher
• Connection to the Internet
• Bluetooth (SPP)
• USB port
• Adobe Acrobat Reader 8.0 or higher
• Recommendation to turn off sleep mode
• S-mode on Windows 10S must be switched off

Technical support